4 Essentials of a Technologically Efficient Healthcare Service Desk

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With the increasing use of healthcare technology, the demand for service desk support is on the rise. While you adopt highly complex information technology solutions for your hospital, it is equally important to plan the required levels of IT support. Have a look at these 4 important essentials that can help you plan a technologically efficient hospital IT service desk: 1. Responsive set-up: The emergency patients and situations do not come at scheduled times, hence a responsive technology set-up that makes a service desk highly available makes a significant difference […]

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3 P’s of Healthcare 2020 – Personalized, Predictive and Preventive

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Last week a nearby supermarket sent me discount coupons. I was surprised, not by the fact that they sent them, but by the relevance of the ones they sent. How did they know which products I regularly purchased? Their ability to zero in on my product preferences reflected their focused study and research of my shopping history and purchase patterns. Mass Customization, or Personalization as some call it, has become an important ingredient of today’s marketing mix for most businesses, be it a restaurant that is visited often, a ticketing […]

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